Job Description

Job Title: FT Deli Bakery Assistant Manager

Job Code: 288

Department: Deli Bakery

Reports To: Deli Bakery Manager

Primary Purpose:

Assist in the supervision and operations of the Deli/Bakery Department to achieve financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

 Manage the Deli Bakery Department in the absence of the Deli Manger, including supervising the performance of all duties and responsibilities of Deli Bakery Associates

 Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation

 Provide leadership and motivation within the store to promote a culture reflective of our

Guiding Principles, Core Values, Vision and Strategy

 Support the achievement of budgeted financial and operating results

 Control store’s expenses through proper ordering, care for supplies and equipment

 Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

 Monitor shrink and ensure that inventory is accounted for; provides coaching for associates to recognize and prevent losses

 Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers

 Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations

 Perform duties that ensure department appearance, quality, variety, workplace safety, and food safety are consistently maintained

 Observe and correct all unsafe conditions that could cause associate or customer accidents

 Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems Understanding and utilize Average Cost Inventory System (ACIS)

 Ensure compliance with local, state and federal regulations

 Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines

 Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

 Ensure LMS compliance for all Deli Bakery Associates

 All other duties as assigned

Qualifications:

 A high school graduate or equivalent preferred

 Ability to lead and manage a team

 Strong understanding of store operations and merchandising techniques preferred

 Effective communication, customer service, and selling skills

 Strong interpersonal and organizational skills

 Ability and willingness to learn multiple tasks and technical requirements of the job

 Ability to multi task and prioritize in a fast paced environment

 Strong problem solving skills

 Must meet minimum age requirements

 Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

 Ability to use computers and other communication systems required to perform job functions

 Ability to use hand held computers for orders, mark downs, scan outs, and inventory

 Stand 100% of the time, frequently walking short distances

 Ability to push or pull up to 2000 pounds using a pallet jack or float

 Perform repetitive hand and arm motions

 Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion

 Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners

 Stand 100% of the time with frequently walking short distances

 Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

 Meet established volume activity standards for the position

 Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

 Have sufficient visual ability to check invoices, dates, and other written documents

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