Help Desk Support Technician Job at My3Tech Inc, Jackson, MS

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  • My3Tech Inc
  • Jackson, MS

Job Description

Role: Help Desk Support Technician Location : 550 High Street, Walter Sillers Building, Jackson, MS 39201 Duration: 12 months contract Candidate Will be responsible for troubleshooting very basic technical issues and responding to communications from Medicaid. clients either via telephone or email in a timely manner. These technical issues will be mainly related to the MS. Medicaid Self Service Portal (SSP) as well as other duties as assigned. NOT be presented to the manager for consideration.

  • 1 year proficiency on a Windows PC
  • demonstrated ability to be organized
  • demonstrated ability to multitask
  • demonstrated ability to problem-solve
  • English must be the primary language of the contractor
  • 1 year of customer service experience
  • 1 year experience working on a help desk, or more specifically experience with system access technical issues
  • Experience with Medicaid Eligibility My3Tech Inc

Job Tags

Contract work, For contractors,

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